Have some questions? No problem- we get them all the time. We've compiled some of the most asked below. If we still haven't answered your question, feel free to get in touch with us here or message us on Facebook.

Waxing

Before Care

The ideal length of hair is approximately 1/4” Take a warm shower before your appointment to help open your pores. Skip the lotion, gels and oils as it may interfere with hair removal. This also applies to tanning up to 24 hours before.

After Care

Stay clear of prolonged exposure to heat. This includes saunas, steam rooms, whirlpools, sunbathing as well as intense exercise for 24 hours after your wax. We advise keeping your freshly waxed areas clean and free of any products until the following day to avoid any irritation. Taking the time to exfoliate and moisturize regularly is the key to keeping your skin smooth soft and free of irritation.

Lash Lifts

How long does a lash lift last?

It is different for everyone, if you have long thick, dense lashes they tend to last about 6 weeks. If your lashes are thin and sparse the lash lift can last 8 weeks.

Is it safe to have frequently?

We recommend waiting 2 to 3 months in between lash lifts. It is safe to do, however it is still a service that chemically manipulates your lashes so you should give them a good rest before redoing them to avoid damaging.

Can we do a lash lift and tint at the same time?

Yes, for people who don’t have extremely sensitive teary eyes we can do both services at the same time.

Lash Extensions

How long do lash extensions last?

They will last until your natural lash sheds. Approximately 2-4 weeks. You have approximately 150 follicles in your upper lash line and approximately 70 in your lower lash line. They grow and shed at different rates. There is the anagen phase, which we refer to as baby hairs. Then there is the catagen phase, which we call the teenagers and the telogen phase, or the adult hairs. The baby hairs are too weak so we try to use the teenage hairs and the adults. On a daily basis, you will be shedding lashes. It is healthy and normal to lose between 1 and 5 natural lashes per day. If you are losing more than 5 extensions per day and/or the extensions are shedding without being attached to the natural lash, let your lash technician know right away. Fall Shed is a thing!

Will extensions damage my natural lashes?

They will not damage your natural lashes if they are applied correctly. Choosing the proper length, diameter and applying the right amount of adhesive prevents damage.

How long does it take to apply a full set?

Depending on the style you choose, classic or hybrid, as well as the artist, it can take up to two - three hours for a full set.

What is the difference between classic and hybrid?

Classic lashes are a one-to-one. Meaning one lash extension applied to one mature natural lash. Hybrid lashes are a combination of classic lashes and handmade fans of two or more very light weight extensions applied to one mature natural lash.

Online Shop

Where are you located?

LUXE Beauty Bar is located at 79 Grafton Street, Charlottetown, Prince Edward Island, Canada.

Where do you ship?

Currently, we ship to Maritime provinces (PE, NS, NB). We plan to expand to all of Canada and then worldwide soon.

What is your return policy?

All online orders are final sale. If you are absolutely unsatisfied with your products, please contact us and we will do our best to help resolve your issue. Please hold on to the merchandise in its unopened and unused condition. Shipping and handling charges are not refundable.

How long will shipping take?

Shipping should take 3-7 business days. We generally ship via Canada Post through their Ground/Surface delivery service. LUXE Beauty Bar is not responsible for missing packages where address information has been incorrectly entered, packages damaged in transport, or packages that are stolen.

Cancellation Policy

We value your business and ask that you respect our scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to 50% of the cost of the scheduled service.

This cancelation Policy allows us the time to inform our standby guests of any availability, as well as keeping our schedules filled, thus better serving everyone.

Thank you for supporting our policies!

Privacy Policy

Your privacy is very important to us. You can read the website privacy policy here.

Shipping Policy

LUXE Beauty Bar is located in Prince Edward Island, Canada and we currently deliver to Maritime provinces (PE, NS, NB) with plans to expand worldwide soon. We generally use Canada Post to send all orders. If you would like a tracking number please contact us after placing your order. We are not responsible for lost or stolen items, missing packages due to incorrect address information, damaged packages due to transport, or any duty / customs charges. As an alternative to delivery, we also offer in store pickup (see below).

Pickup Policy

If you choose "Store Pickup" as your delivery option, you may pick up your order from LUXE Beauty Bar (79 Grafton Street, Charlottetown, PE). We will contact you to arrange a convenient pickup time during our regular store hours.

Due to COVID-19 concerns, we provide the option for curbside pickup if you wish to remain in your vehicle during pickup (just give us a call when you arrive).

Book your appointment now:

Call us at 902.954.0005 or Click here to book online


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Still have questions?

Check out the Frequently Asked Questions. If you still have any questions or just want to get in touch, fill out the form below. We’ll get back to you as soon as we can.

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